-

| Kolari | Repair Service for the Leica M9 Camera

Filter Type *

Mail-In Box (for USA/Domestic Customers Only) *

Please enter your camera’s serial number below. *

Description

In August 2020, Leica announced that they will no longer be able to repair the Leica M9 sensor. This sensor had an issue with corrosion or “sensor rot” that was caused by oxidation of the sensor glass. Sensors are typically built with a fused clear glass that covers the BGA grid and sensor microlenses. On top of this layer, there is usually 1 or two UV and IR cut filters to make sure the camera only sees visible light. This whole assembly adds some bulk though, and can cause corner sharpness losses when using film lenses. We offer a thin filter service to reduce this thickness in some digital cameras when people want the best performance with film lenses, particularly rangefinder lenses. Since this issue affects Leica lenses particularly, Leica chose a different design approach in their sensors to preserve their sharpness. Leica actually uses their UVIR cut filter and fuses this to the sensor directly. This allows them to achieve the very thinnest filter stack, but also makes repairs much harder. In most cameras if you scratch the front sensor, you can remove the scratched filter relatively easily (although it still requires a camera disassembly and skill, major companies still don’t do this repair locally). With the Leica sensors, a scratch or other damage meant that the whole assembly needed to be replaced. This became a particular issue when the M9 sensor glass started corroding across the board. UVIR cut glass is typically made with a Schott BG type material, which is chemically prone to oxidation. We saw this over a decade ago with our first hot mirror filters which are built with this same type of glass. Luckily, protective coatings on the glass can keep the material away from oxygen and prevent this issue, which is how we now treat our hot mirror filters.  Schott has since developed oxidation resistant glass options, like the BG60 which we used in our V2 thin filter material. Leica allegedly used an older S8612 glass (and later the BG55), chosen for its high transmission at a thin thickness, and while this glass is coated, it failed to protect this glass sufficiently to prevent oxidation, causing corrosion issues across the board. If you lived in a humid area, you probably had issues quickly, but if you were in a drier area the issue may have taken several more years to appear. Leica initially offered a good will replacement for the corroded sensors between 2014 and 2017. After that, they charged around $1,600 to replace the sensor, until stopping in August 2020.

Our Repair

That’s where Kolari came in. We’re happy to announce that we can repair the Leica M9 sensor and replace it with corrosion resistant glass starting at $999. We’ve removed Leica coverglass before, but haven’t looked into this repair earlier since there was a warranty option through Leica. We found out about this recent news after a few customers emailed us asking about the repair. So we picked up an M9 with a corroded sensor, and gave it a shot. We were able to delaminate the corroded filter from the sensor, and replace it first with BG60 glass and now BG61. This glass will last indefinitely without oxidizing per Schott test reports. We can also replace the glass with our full spectrum glass making it IR and UV compatible.

BG60 vs the M9 S8612 Glass

The 0.6mm BG60 replacement glass we use has a very similar transmission profile compared to the M9 original, but it is slightly lower transmitting. This translates to a 1/4 stop light reduction overall.

We are now using a new BG61 glass with anti-reflective coated which is nearly an idential match to the original M9 glass filter. We now see a signficant improvement when compared to the original BG60 with no exposure difference anymore. We designed the BG61 to be the same thickness as the original filter while also matching the transmission properties.

Note: At the moment, we only support the Leica M9 along with M-E and M9-P’s that use the CCD11 sensors. We do not have support for the Leica M Monochrome or other Leica cameras at this time. If you send in an unsupported camera, we will not attempt to repair it. 

Disclaimer:

When working with corroded equipment, there’s a high degree of risk outside of our control when performing repair services. Most of the Leica M9’s we receive suffer from a heavily damaged ICF that may crack when being removed from the sensor assembly. We’ve also seen Leica M9s arrive with an already cracked ICF due to the corrosion issue. We’re a highly skilled and capable repair shop but unfortunately, there isn’t much we can do to avoid this even under extreme care. If your sensor cracks during removal there is a chance that glass dust can land on the bare sensor which can cause fine scratches that can be visible under some shooting settings. 

Furthermore, we’ve been seeing that almost all M9’s with CCD ID5 sensors are also affected by a liquid gel substance. We believe it stems from the glass adhesive that can leak onto the sensor and corrode through bond wires. This liquid gel is visible under a microscope but can’t always be seen by the naked eye.

We found that even with 1-3 corroded wires, the M9 typically works without any noticeable issues after being repaired but we cannot guarantee this for every camera. If we see 1-3 corroded wires, we will continue with the repair like normal. If we see more than 3 corroded wires, we will stop the repair and let you know before proceeding. 

We cannot be held liable for damages if the liquid gel spreads to your bare sensor or other bond wires during the repair service. We are also not liable for any liquid gel or electronic issues stemming from corroded bond wires after the repair service is completed in the event that it is not visible during the repair. 

We don’t see gel issues with M9, M-E, or M9-P models with CCD ID11 as the glue used on these sensors is different. However with CCD11 sensors, we do  see a high prevalence of cracked sensor glass. The CCD11s are more likely to crack and leave fine scratches on the sensor after the modification. 

If you’d like to check what kind of sensor your Leica M9 has, you can do so by following the prompt below:

1. Enter the menu.

2. Press delete -> up (2x) -> down (4x) -> left (3x) -> right (3x) -> Info – This button combination will enter the camera into debugging mode.)

3. Select Hardware ID. Your sensor type will be the first option under this menu.

 Lastly, some repairs are not possible (or very high risk) because of an extremely strong bond that can not be softened for a safe filter removal. When we receive your camera, we will perform a full evaluation and see if the repair is feasible, and if there are any digital issues, or issues that will make your sensor repair high risk (for example existing cracks in the sensor glass, gel issues, etc). If we find that we cannot repair your camera, or consider it a high risk repair, we will stop the repair process, reassemble your camera, and notify you for approval to continue with the repair or return the camera as-is. In the event that we can not move forward with your repair for any reason, we will return your camera and process a refund  for your repair minus fees. Fees include a $100 evaluation fee, a 5% processing fee, and return shipping costs. 

We’ve also been noticing that some Leica sensors are affected by electronic failure. Unfortunately, we can not repair this. This issue is typically caused by a corrosive gel that can dissolve the sensor bond wires. Here’s an example of what electronic sensor failure looks like below:

Prepaid Mail-in Box

Not sure how to mail your expensive camera? We are now offering a secure and insured mailer box to streamline the shipping process for our customers shipping from the US!

We’re happy to announce that we’re taking the hassle and confusion out of shipping your camera back and forth to us for our conversion service. With our new prepaid mailer, we’ve turned shipping us your camera both ways into one streamlined and secure process. Here’s how it works!

When you place an order for a conversion and select the prepaid mailer option, we’ll send you a sealed box with everything you need already inside. The mailer should arrive to your door in 2-4 days.

Read more here

International Orders

Do you accept international orders?

Absolutely! For accurate shipping costs, please enter your complete shipping address during the checkout process. Some locations may be subject to a remote area surcharge via FedEx Express. The system will not automatically calculate this surcharge. Please check the following link if your city/zip code is considered a remote area: https://www.fedex.com/content/dam/fedex/us-united-states/services/Zipcodes_OPA_ODA.pdf

If you place an order and your city/zip code is on this list, we’ll reach out to you via email to collect the surcharge.

***We legally can not declare lower values for customs and duties. We ship all of our international orders from the United States.  Please note that we do not collect taxes, duties, or VAT. International customers are responsible for all duties, taxes, and VAT that may be charged by their respective local customs office. You may also be subject to a brokerage charge when you choose UPS or DHL shipping options.***

DISCLAIMER (Please Read)

When working with corroded equipment, there’s a high degree of risk outside of our control when performing repair services. Most of the Leica M9’s we receive suffer from a heavily damaged ICF that may crack when being removed from the sensor assembly. We’ve also seen Leica M9s arrive with an already cracked ICF due to the corrosion issue. We’re a highly skilled and capable repair shop but unfortunately, there isn’t much we can do to avoid this even under extreme care. If your sensor cracks during removal there is a chance that glass dust can land on the bare sensor which can cause fine scratches that can be visible under some shooting settings.

Furthermore, we’ve been seeing that almost all M9’s with CCD ID5 sensors are also affected by a liquid gel substance. We believe it stems from the glass adhesive that can leak onto the sensor and corrode through bond wires. This liquid gel is visible under a microscope but can’t always be seen by the naked eye.

We found that even with 1-3 corroded wires, the M9 typically works without any noticeable issues after being repaired but we cannot guarantee this for every camera. If we see 1-3 corroded wires, we will continue with the repair like normal. If we see more than 3 corroded wires, we will stop the repair and let you know before proceeding.

We cannot be held liable for damages if the liquid gel spreads to your bare sensor or other bond wires during the repair service. We are also not liable for any liquid gel or electronic issues stemming from corroded bond wires after the repair service is completed in the event that it is not visible during the repair.

We don’t see gel issues with M9’s with CCD ID11 as the glue used on these sensors is different. However with CCD11 sensors, we do  see a high prevalence of cracked sensor glass. The CCD11s are more likely to crack and leave fine scratches on the sensor after the modification.

If you’d like to check what kind of sensor your Leica M9 has, you can do so by following the prompt below:

1. Enter the menu.

2. Press delete -> up (2x) -> down (4x) -> left (3x) -> right (3x) -> Info – This button combination will enter the camera into debugging mode.)

3. Select Hardware ID. Your sensor type will be the first option under this menu.

Lastly, some repairs are not possible (or very high risk) because of an extremely strong bond that can not be softened for a safe filter removal. When we receive your camera, we will perform a full evaluation and see if the repair is feasible, and if there are any digital issues, or issues that will make your sensor repair high risk (for example existing cracks in the sensor glass, gel issues, etc). If we find that we cannot repair your camera, or consider it a high risk repair, we will stop the repair process, reassemble your camera, and notify you for approval to continue with the repair or return the camera as-is. In the event that we can not move forward with your repair for any reason, we will return your camera and process a refund  for your repair minus fees. Fees include a $100 evaluation fee, a 5% processing fee, and return shipping costs.

We’ve also been noticing that some M9 sensors are affected by electronic failure. Unfortunately, we can not repair this. This issue is typically caused by a corrosive gel that can dissolve the sensor bond wires. Here’s an example of what electronic sensor failure looks like below:

4 reviews for | Kolari | Repair Service for the Leica M9 Camera

  1. Owen davies (verified owner)

    Had my Leica M9 sensor repaired by Kolari Vision and it couldn’t have gone any smoother. I was a little apprehensive sending my camera in the mail, but the pre-paid shipping box got it to them super fast and they let me know it had arrived safely.

    The repair took a little longer than expected due to COVID supply chain issues (totally out of their control) but it was certainly worth the wait! My sensor before the repair was heavily corroded and made the camera essentially unusable. I got it back this week and it’s like a brand new camera again! Colours are accurate and the corrosion marks have completely gone.

    The camera was shipped back to me on an express service in time for a trip and communication with the KV team was excellent throughout.

    Now that Leica are no longer offering replacements on the M9 sensor, Kolari Vision are one of the only places to get it repaired and I don’t hesitate in highly recommending them to do the job. Well worth the investment.

  2. Jan Fokkema

    Kolari Vision have done an excellent job. The repaired the sensor of my Leica M9p. No dust or other spots visible. Their communication is good; quick response to e-mail.

  3. Alison Grippo

    Kolari is likely the best camera repair and glass group I’ve ever used. I am a Leica M9 owner and when Leica stopped replacing the sensors Kolari was there. The were extremely communicative when things were back ordered or issues arose. They were transparent about everything and the shipping and return couldn’t have been easier. The camera came back in perfect shape, and even after I’ve gotten it back they have been helpful with me about questions regarding some of the more finicky aspects of the camera. They even offered to check the camera again because I was having SD card issues (not them, that’s the Leica itself being prickly). They were way better, kinder, more responsive and respectful than actual Leica repair. I’d trust them with any equipment I have.

  4. Junction One

    I sent my Leica M9 for sensor repair. Everything was excellent. I was kept up to date with progress and communication was excellent. The repair was completed ahead of my expectations. It is great to be using my beloved M9 again! Highly recommend.

Add a review

You may also like…