Although we offer conversions on all these cameras, that does not meen that all cameras are created equal. Before you buy, read our REVIEWS page to see how your camera will perform once converted.
Our checkout system is through paypal, but you do not need an account to pay.
Our checkout system is through paypal, but you do not need an account to pay. If you have a time sensitive order, please select “Rush Delivery” as your shipping option to receive first in line service. Leave us a note with your deadline so we can work to meet it.
After you complete checkout, you will be redirected to our shipping instructions page.
Authorized repair shop partner for long term service of your infrared converted camera
All of our conversions and converted or modified cameras come with a 1 year warranty for post-conversion malfunctions and electronic issues related to the conversion service.
This warranty does not include wear and tear repairs such as, but not limited to; shutter failure. Warranty does not cover user-caused damage, or other issues unrelated to our conversion services or camera modifications.
For more comprehensive coverage we highly recommend our Extend warranty, which also covers accidental damage.
Our standard turnaround time for camera conversions is 2 weeks on average for most models. This is only an estimate and not a guarantee. Our standard turnaround time may occasionally exceed 2 weeks during our busy season (April-August) or take less than 2 weeks in our off-season (September-March).
We also offer 5-day and 1-2 day rush processing options on our camera conversions for an additional fee. Our rush services allow us to coordinate the logistics of your conversion ahead of time to meet your deadlines to the best of our ability. Our rush processing time does not include shipping times.
We do our best to accommodate each and every one of our customers year-round.
If ordering one of our pre-converted cameras, keep in mind that they are made to order and are not eligible for rush processing. Please allow at least 2 weeks before your camera ships out to you. Plan for trips and assignments accordingly!
Any time frames that we provide, including shipping time, turnaround time, and rush processing times, are only estimates and are subject to availability. We make no guarantees on service time or shipping times.
Prepaid Mail-in Box
Not sure how to mail your expensive camera? We are now offering a secure and insured mailer box to streamline the shipping process for our customers shipping from the US!
We’re happy to announce that we’re taking the hassle and confusion out of shipping your camera back and forth to us for our conversion service. With our new prepaid mailer, we’ve turned shipping us your camera both ways into one streamlined and secure process. Here’s how it works!
When you place an order for a conversion and select the prepaid mailer option, we’ll send you a sealed box with everything you need already inside. The mailer should arrive to your door in 2-4 days.
Absolutely! For accurate shipping costs, please enter your complete shipping address during the checkout process. Some locations may be subject to a remote area surcharge via FedEx Express. The system will not automatically calculate this surcharge. Please check the following link if your city/zip code is considered a remote area: Zipcodes_OPA_ODA.pdf
If you place an order and your city/zip code is on this list, we’ll reach out to you via email to collect the surcharge.
**Backordered Items: Please note that international orders that include backordered items will be held, and shipped together, when all items are in stock! If you need in-stock items to ship prior to this time we can do this upon your request, however, shipment of the remaining items will incur additional shipping fees. Please reach out to our customer service team if partial shipping is required.
***We legally can not declare lower values for customs and duties. We ship all of our international orders from the United States. Please note that we do not collect taxes, duties, or VAT. International customers are responsible for all duties, taxes, and VAT that may be charged by their respective local customs office. You may also be subject to a brokerage charge when you choose FedEx, UPS, or DHL shipping options.***