After you complete checkout, you will receive shipping instructions within 24 hours. Our standard turnaround time for camera conversions is 2 weeks on average for most models. This is only an estimate and not a guarantee.
The video above includes footage from an unmodified S5II, a Kolari-modified S5IIx, and an unmodified S1H.
Warning: Potential Kelvin Shift
When shooting with the OLPF/AA Filter Upgrade, you may experience a kelvin shift when using certain lenses. This can easily remedied by setting a custom white balance in-camera or during post-production.
NOTE: All dust reduction systems are disabled after conversion.
This modification/service will void the camera’s original manufacturer’s warranty.
Authorized repair shop partner for long term service of your infrared converted camera
Warranty
All of our conversions and converted or modified cameras come with a 1 year warranty for post-conversion malfunctions and electronic issues related to the conversion service.
This warranty does not include wear and tear repairs such as, but not limited to; shutter failure. Warranty does not cover user-caused damage, or other issues unrelated to our conversion services or camera modifications.
For more comprehensive coverage we highly recommend our Extend warranty, which also covers accidental damage.
Processing Time
Our standard turnaround time for camera conversions is 2 weeks on average for most models. This is only an estimate and not a guarantee. Our standard turnaround time may occasionally exceed 2 weeks during our busy season (April-August) or take less than 2 weeks in our off-season (September-March).
We do our best to accommodate each and every one of our customers year-round.
Any time frames that we provide, including shipping time, turnaround time, and rush processing times, are only estimates and are subject to availability. We make no guarantees on service time or shipping times. Plan for trips and assignments accordingly!
Prepaid Mail-in Box
Not sure how to mail your expensive camera? We are now offering a secure and insured mailer box to streamline the shipping process for our customers shipping from the US! We’re happy to announce that we’re taking the hassle and confusion out of shipping your camera back and forth to us for our conversion service. With our new prepaid mailer, we’ve turned shipping us your camera both ways into one streamlined and secure process. Here’s how it works! When you place an order for a conversion and select the prepaid mailer option, we’ll send you a sealed box with everything you need already inside. The mailer should arrive to your door in 2-4 days. Read more here
International Orders
Do you accept international orders?
Absolutely! For accurate shipping costs, please enter your complete shipping address during the checkout process. Some locations may be subject to a remote area surcharge via FedEx Express. The system will not automatically calculate this surcharge. Please check the following link if your city/zip code is considered a remote area: Zipcodes_OPA_ODA.pdf
If you place an order and your city/zip code is on this list, we’ll reach out to you via email to collect the surcharge.
***We legally can not declare lower values for customs and duties. We ship all of our international orders from the United States. Please note that we do not collect taxes, duties, or VAT. International customers are responsible for all duties, taxes, and VAT that may be charged by their respective local customs office. You may also be subject to a brokerage charge when you choose FedEx, UPS, or DHL shipping options.***
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